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NEW QUESTION # 71
Different AI project team members are responsible for various parts of the project, both cognitive and non-cognitive. The project manager needs to ensure effective accountability documentation.
Which method will help to ensure accurate documentation?
Answer: B
Explanation:
The PMI-CPMAI framework places strong emphasis on traceability, accountability, and documentation across the entire AI lifecycle-covering both cognitive (ML models, data pipelines) and non-cognitive components (traditional automation, rule engines, integration services). It explains that AI projects typically involve cross-functional roles-data scientists, ML engineers, domain experts, security, compliance, and operations-and that "clear accountability requires that decisions, changes, and artifacts be documented in a way that is shared, searchable, and version-controlled across the team." To achieve this, PMI-CPMAI recommends centralized documentation repositories (for example, a single documentation platform or system-of-record) where all contributors can log design decisions, assumptions, model versions, data lineage, approvals, and test results. Centralization reduces fragmentation, ensures a "single source of truth," and supports audits, governance reviews, and handovers. Periodic reviews by the project manager improve quality but do not, by themselves, create systematic accountability. Splitting protocols for cognitive vs. non-cognitive parts can introduce silos and inconsistencies, and a separate documentation team may distance those doing the work from owning the records.
By contrast, using a centralized documentation system accessible to all team members aligns directly with PMI-CPMAI's call for integrated, lifecycle-wide documentation: every role remains responsible for its own artifacts, but all content lives in a shared, governed environment, enabling accurate, up-to-date accountability documentation.
NEW QUESTION # 72
A government agency plans to increase personalization of their AI public services platform. The agency is concerned that the personal information may be hacked.
Which action should occur to achieve the agency's goals?
Answer: C
Explanation:
PMI's guidance on responsible and trustworthy AI highlights data privacy, security, and protection of personal information as central when deploying AI in public-sector services. For personalization in e-government platforms, PMI notes that organizations must "design AI solutions that safeguard personally identifiable information (PII) and comply with applicable privacy regulations," because public trust is especially fragile in government contexts. Strengthening privacy controls-through techniques such as data minimization, access controls, encryption, anonymization/pseudonymization, and robust cybersecurity practices-is described as a direct way to protect citizens and maintain confidence in AI-enabled services.
The PMI-CPMAI materials also emphasize that user trust is a prerequisite for adoption, particularly when AI uses sensitive personal or behavioral data. They state that AI programs should "embed privacy-by-design and security-by-design into architectures and workflows so that personalization does not compromise confidentiality or expose citizens to heightened risk." While standardizing protocols, educating employees, and improving interfaces have value, they do not address the agency's specific concern about hacking and misuse of personal data. Enhancing data privacy and security directly aligns with both the risk concern (hacking) and the strategic goal (personalized services that users trust), making it the action most consistent with PMI's responsible AI and data governance guidance.
NEW QUESTION # 73
A project manager is preparing for an AI model evaluation. The model has shown an overall 70% accuracy rate, but the project key performance indicators (KPIs) require at least 89% accuracy.
Which issue related to accuracy reduction should the project manager investigate first?
Answer: A
Explanation:
When an AI model underperforms against defined KPIs (70% accuracy vs required 89%), PMI-style AI evaluation guidance directs project managers to first investigate data-related issues, especially representativeness and quality of the training data, before focusing on algorithms or infrastructure. If the training data is not representative of real-world data (option A), the model may learn patterns that do not generalize to production conditions. For example, it might be overexposed to common, simple cases and underexposed to rare but critical scenarios, specific customer segments, geographies, or newer product types.
This mismatch is one of the most common causes of accuracy degradation between expected and actual performance. Ensuring representativeness involves checking that the data covers the full spectrum of operational scenarios, class distributions, time periods, and user demographics relevant to the use case. Inadequate compute (option B) more often affects training time than final accuracy, assuming the model trains to convergence. Failure to split datasets correctly (option C) leads to unreliable evaluation metrics, but the question already states an accuracy result and a KPI gap, pointing to performance, not just measurement. Algorithm selection (option D) is important but typically evaluated after confirming that the data foundation is sound. Thus, the first issue to investigate is whether training data is representative of real-world data.
NEW QUESTION # 74
A project manager is leading a complex project for a global financial institution. The project is developing an AI-driven system for real-time fraud detection and risk management. The system needs to adhere to all financial regulations. The project manager has identified skills gaps with the existing available resources.
What should the project manager do?
Answer: D
Explanation:
For an AI-driven, real-time fraud detection and risk management system in a highly regulated financial environment, PMI-style guidance on AI governance stresses that the project must have access to appropriate, specialized expertise from the outset. This includes knowledge of AI methods, MLOps, financial risk management, compliance, data privacy laws, and sector-specific regulations (e.g., KYC/AML, transaction monitoring standards). When the project manager identifies a skills gap in the current team, the recommended approach is to bridge that gap promptly rather than delaying or proceeding underqualified.
Option D-engage consultants to fill the expertise gap-aligns with this principle. External experts can provide immediate, targeted knowledge on regulatory constraints, model risk management, explainability requirements, and auditability expectations, all of which are critical for AI in financial institutions. Option A (delaying until internal expertise is developed) can significantly slow strategic initiatives and may still not provide the depth needed. Option B (proceed until expertise is needed) exposes the project to early missteps that are costly to correct. Option C (budget for consultant AI training) misaligns priorities; the immediate issue is using expertise, not training external parties.
Thus, the project manager should engage consultants to fill the expertise gap and ensure the AI system is compliant, robust, and responsibly implemented.
NEW QUESTION # 75
A project team is preparing to move to the next phase of their AI project. The team needs to ensure that all transparency and explainability requirements are met.
Which activity should the project team perform?
Answer: B
Explanation:
PMI-CPMAI highlights transparency and explainability as core aspects of responsible AI. Transparency requires that stakeholders can understand how and why an AI system reaches its outputs, including underlying logic, features used, limitations, and assumptions. Explainability practices include documenting model design choices, data lineage, performance metrics, and decision rules in a way that is meaningful to technical and non-technical audiences.
PMI's guidance on responsible AI and governance stresses the need to capture and maintain thorough documentation of AI decision-making processes throughout the lifecycle. This documentation typically covers: model architecture, training data characteristics, feature importance, decision thresholds, known failure modes, conditions under which performance degrades, and interpretability artifacts (e.g., example explanations, model cards, or similar summaries). It serves as the primary mechanism for meeting transparency requirements and supporting audits, risk review, and stakeholder communication.
While data quality, ethical guidelines, and feedback mechanisms are all important, they address different aspects (reliability, values, and continuous improvement). The activity that directly ensures transparency and explainability requirements are met is documenting the decision-making process of the AI model.
NEW QUESTION # 76
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