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NEW QUESTION # 36
Scenario 8: Moneda Vivo, headquartered in Kuala Lumpur. Malaysia, is a distinguished name in the banking sector. It is renowned for its innovative approach to digital banking and unwavering commitment to information security. Moneda Vivo stands out by offering various banking services designed to meet the needs of its clients. Central to its operations is an information security incident management process that adheres to the recommendations of ISO/IEC 27035-1 and 27035-2.
Recently. Moneda Vivo experienced a phishing attack aimed at its employees Despite the bank's swift identification and containment of the attack, the incident led to temporary service outages and data access issues, underscoring the need for improved resilience The response team compiled a detailed review of the attack, offering valuable insights into the techniques and entry points used and identifying areas for enhancing their preparedness.
Shortly after the attack, the bank strengthened its defense by implementing a continuous review process to ensure its incident management procedures and systems remain effective and appropriate While monitoring the incident management process, a trend became apparent. The mean time between similar incidents decreased after a few occurrences; however, Moneda Vivo strategically ignored the trend and continued with regular operations This decision was rooted in a deep confidence in its existing security measures and incident management protocols, which had proven effective in quick detection and resolution of issues Moneda Vivo's commitment to transparency and continual improvement is exemplified by its utilization of a comprehensive dashboard. This tool provides real time insights into the progress of its information security incident management, helping control operational activities and ensure that processes stay within the targets of productivity, quality, and efficiency. However, securing its digital banking platform proved challenging.
Following a recent upgrade, which included a user interface change to its digital banking platform and a software update, Moneda Vivo recognized the need to immediately review its incident management process for accuracy and completeness. The top management postponed the review due to financial and time constraints.
Based on scenario 8, Moneda Vivo has recently upgraded its digital banking platform. In line with the continual improvement process, Moneda Vivo has decided to review the information security incident management process for accuracy immediately after the software update. Is this recommended?
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016, Clause 7.1 and ISO/IEC 27035-2:2016, Clause 7.3.3, it is advised to review and revise the information security incident management process following major organizational or technical changes. These changes include upgrades, system overhauls, and structural IT shifts. While minor updates may not necessitate a full review, significant technological updates, such as those affecting core digital banking platforms, should trigger immediate evaluation to ensure continued relevance and effectiveness of incident response strategies.
In the scenario, Moneda Vivo recognized the need for a review but delayed it, which could pose risks. Option C accurately reflects ISO guidance.
Reference:
ISO/IEC 27035-1:2016 Clause 7.1: "Reviews should be performed after major changes or after information security incidents." ISO/IEC 27035-2:2016 Clause 7.3.3 Correct answer: C
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NEW QUESTION # 37
Scenario 7: Located in central London, Konzolo has become a standout innovator in the cryptocurrency field.
By introducing its unique cryptocurrency, Konzolo has contributed to the variety of digital currencies and prioritized enhancing the security and reliability of its offerings.
Konzolo aimed to enhance its systems but faced challenges in monitoring the security of its own and third- party systems. These issues became especially evident during an incident that caused several hours of server downtime This downtime was primarily caused by a third-party service provider that failed to uphold strong security measures, allowing unauthorized access.
In response to this critical situation, Konzolo strengthened its information security infrastructure. The company initiated a comprehensive vulnerability scan of its cryptographic wallet software, a cornerstone of its digital currency offerings The scan revealed a critical vulnerability due to the software using outdated encryption algorithms that are susceptible to decryption by modern methods that posed a significant risk of asset exposure Noah, the IT manager, played a central role in this discovery With careful attention to detail, he documented the vulnerability and communicated the findings to the incident response team and management.
Acknowledging the need for expertise in navigating the complexities of information security incident management. Konzolo welcomed Paulina to the team. After addressing the vulnerability and updating the cryptographic algorithms, they recognized the importance of conducting a thorough investigation to prevent future vulnerabilities. This marked the stage for Paulina s crucial involvement. She performed a detailed forensic analysis of the incident, employing automated and manual methods during the collection phase. Her analysis provided crucial insights into the security breach, enabling Konzolo to understand the depth of the vulnerability and the actions required to mitigate it.
Paulina also played a crucial role in the reporting phase, as her comprehensive approach extended beyond analysis. By defining clear and actionable steps for future prevention and response, she contributed significantly to developing a resilient information security incident management system based on ISO/IEC
27035-1 and 27035-2 guidelines. This strategic initiative marked a significant milestone in Konzolo's quest to strengthen its defenses against cyber threats Referring to scenario 7, Konzolo conducted a forensic analysis after all systems had been fully restored and normal operations resumed. Is this recommended?
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Forensic analysis is most effective when conducted during or immediately following the detection and containment phases-before recovery processes begin-so that critical evidence is preserved. ISO/IEC 27035-
2:2016, Clause 6.4.2 emphasizes the importance of conducting evidence collection early in the incident lifecycle to maintain integrity and avoid contamination.
Performing forensic analysis after systems are restored risks overwriting or losing crucial data such as logs, memory states, and malicious artifacts. Therefore, Paulina should have conducted the analysis concurrently with or directly after containment, not post-recovery.
Reference:
* ISO/IEC 27035-2:2016, Clause 6.4.2: "Evidence collection should begin as early as possible during incident detection and containment to preserve forensic integrity."
* ISO/IEC 27043:2015 (Digital Forensics), Clause 7.2.1: "Evidence should be collected prior to recovery to maintain chain of custody and ensure integrity." Correct answer: A
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NEW QUESTION # 38
Scenario 8: Moneda Vivo, headquartered in Kuala Lumpur. Malaysia, is a distinguished name in the banking sector. It is renowned for its innovative approach to digital banking and unwavering commitment to information security. Moneda Vivo stands out by offering various banking services designed to meet the needs of its clients. Central to its operations is an information security incident management process that adheres to the recommendations of ISO/IEC 27035-1 and 27035-2.
Recently. Moneda Vivo experienced a phishing attack aimed at its employees Despite the bank's swift identification and containment of the attack, the incident led to temporary service outages and data access issues, underscoring the need for improved resilience The response team compiled a detailed review of the attack, offering valuable insights into the techniques and entry points used and identifying areas for enhancing their preparedness.
Shortly after the attack, the bank strengthened its defense by implementing a continuous review process to ensure its incident management procedures and systems remain effective and appropriate While monitoring the incident management process, a trend became apparent. The mean time between similar incidents decreased after a few occurrences; however, Moneda Vivo strategically ignored the trend and continued with regular operations This decision was rooted in a deep confidence in its existing security measures and incident management protocols, which had proven effective in quick detection and resolution of issues Moneda Vivo's commitment to transparency and continual improvement is exemplified by its utilization of a comprehensive dashboard. This tool provides real time insights into the progress of its information security incident management, helping control operational activities and ensure that processes stay within the targets of productivity, quality, and efficiency. However, securing its digital banking platform proved challenging.
Following a recent upgrade, which included a user interface change to its digital banking platform and a software update, Moneda Vivo recognized the need to immediately review its incident management process for accuracy and completeness. The top management postponed the review due to financial and time constraints.
Based on scenario 8, Moneda Vivo ignored the trend and continued regular operations when the mean time between the same types of incidents decreased after a few occurrences. Is this acceptable?
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-1 encourages organizations to monitor metrics, such as the frequency of incident types, as part of continual improvement (Clause 7.3). A decreasing mean time between incidents (MTBI) may indicate increased threat frequency, weakened controls, or emerging vulnerabilities. Ignoring such trends can prevent timely corrective actions and weaken overall resilience.
Instead of assuming the incidents are less significant, ISO guidance suggests conducting root cause analysis and trend evaluations when patterns like this emerge.
Reference:
ISO/IEC 27035-1:2016, Clause 7.3: "Monitoring and measurement of the incident management process should include trend analysis to identify recurring issues or new patterns." Correct answer: C
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NEW QUESTION # 39
Scenario 5: Located in Istanbul. Turkey. Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else Recognizing the importance of a structured approach to incident management. Alura Hospital has established four teams dedicated to various aspects of incident response The planning team focuses on implementing security processes and communicating with external organizations The monitoring team is responsible for security patches, upgrades, and security policy implementation The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally. Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyber attacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
During a training session on incident management at Alura Hospital, staff members are presented with various roles and responsibilities. One staff member, a technician, was unsure about their role during a data integrity incident. According to the training objectives, did the manager take the correct action to ensure the technician was prepared?
Answer: B
Explanation:
Comprehensive and Detailed Explanation:
According to ISO/IEC 27035-2 and ISO/IEC 27002:2022 (A.6.3 - Information Security Awareness and Training), incident response training should aim to build both competence and adaptability. Cross-training and rotational exposure to different incident types prepare staff for a wide range of potential scenarios, enhancing organizational resilience.
Assigning roles not strictly based on current expertise fosters flexibility and supports development, particularly in incident response, where versatile response capabilities are critical.
Reference:
ISO/IEC 27035-2:2016, Clause 5.2.3: "Training should cover various incident scenarios and enable staff to take on different responsibilities as required." ISO/IEC 27002:2022, Control A.6.3: "Training should be ongoing and adaptive to emerging threats and varied incident types." Correct answer: A
NEW QUESTION # 40
According to scenario 4, what is the next action ORingo should take to prevent escalation when conducting exercises?
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
According to ISO/IEC 27035-2:2016, incident response exercises (including simulations such as phishing campaigns) must be carefully controlled to avoid confusion, escalation, or reputational damage. If an exercise is misunderstood by employees or external parties, it could lead to unintended consequences including external escalation, customer concern, or media involvement.
The best practice is to ensure that all involved-especially external stakeholders-are informed as soon as possible if they are exposed to simulated elements. Transparency ensures the organization maintains trust and mitigates potential fallout. This is part of effective communication during planned exercises.
Reference:
ISO/IEC 27035-2:2016, Clause 7.5 - "Exercises should be clearly identified, controlled, and followed by communication plans that inform affected parties of their simulated nature." Correct answer: C
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NEW QUESTION # 41
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