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| Topic |
Details |
| Topic 1 |
- Segmentation and Insights: This topic defines basic concepts of segmentation and use cases, identifies scenarios for analyzing segment membership, configuring, refining, and maintaining segments within Data Cloud, and differentiating between calculated and streaming insights.
|
| Topic 2 |
- Data Cloud Setup and Administration: This topic includes applying Data Cloud permissions, permission sets, org-wide settings. It describes and configures data stream types, and data bundles. Moreover, it discusses use cases for data spaces, creating data spaces, managing and administering Data Cloud using reports, dashboards, flows, packaging, data kits, diagnosing and exploring data using Data Explorer, Profile Explorer, and APIs.
|
| Topic 3 |
- Data Cloud Overview: This topic covers Data Cloud's function, key terminology, business value, typical use cases, the Data Cloud lifecycle, dependencies, and principles of data ethics. These sub-topics provide an overview of Data Cloud's capabilities and applications.
|
| Topic 4 |
- Act on Data: This topic defines activations and their basic use cases, using attributes and related attributes, identifying and analyzing timing dependencies affecting the Data Cloud lifecycle. Additionally it focuses on troubleshooting common problems with activations, and using data actions, including their requirements and intended use cases.
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| Topic 5 |
- Identity Resolution: It describes matching and how its rule sets are applied. Furthermore, it discusses reconciling data and its rule sets, the results of identity resolution, and use cases.
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Salesforce Certified Data Cloud Consultant Sample Questions (Q167-Q172):
NEW QUESTION # 167
Northern Trail Outfitters (NTO) is configuring an identity resolution ruleset based on Fuzzy Name and Normalized Email.
What should NTO do to ensure the best email address is activated?
- A. Set the default reconciliation rule to Last Updated.
- B. Include Contact Point Email object Is Active field as a match rule.
- C. Ensure Marketing Cloud is prioritized as the first data source in the Source Priority reconciliation rule.
- D. Use the source priority order in activations to make sure a contact point from the desired source is delivered to the activation target.
Answer: D
Explanation:
Explanation
NTO is using Fuzzy Name and Normalized Email as match rules to link together data from different sources into a unified individual profile. However, there might be cases where the same email address is available from more than one source, and NTO needs to decide which one to use for activation. For example, if Rachel has the same email address in Service Cloud and Marketing Cloud, but prefers to receive communications from NTO via Marketing Cloud, NTO needs to ensure that the email address from Marketing Cloud is activated. To do this, NTO can use the source priority order in activations, which allows them to rank the data sources in order of preference for activation. By placing Marketing Cloud higher than Service Cloud in the source priority order, NTO can make sure that the email address from Marketing Cloud is delivered to the activation target, such as an email campaign or a journey. This way, NTO can respect Rachel's preference and deliver a better customer experience. References: Configure Activations, Use Source Priority Order in Activations
NEW QUESTION # 168
Which two dependencies need to be removed prior to disconnecting a data source?
Choose 2 answers
- A. Segment
- B. Activation target
- C. Activation
- D. Data stream
Answer: A,D
Explanation:
Dependencies in Data Cloud:
* Before disconnecting a data source, all dependencies must be removed to prevent data integrity issues.
NEW QUESTION # 169
What should a user do to pause a segment activation with the intent of using that segment again?
- A. Stop the publish schedule.
- B. Skip the activation.
- C. Deactivate the segment.
- D. Delete the segment.
Answer: C
Explanation:
The correct answer is A. Deactivate the segment. If a segment is no longer needed, it can be deactivated through Data Cloud and applies to all chosen targets. A deactivated segment no longer publishes, but it can be reactivated at any time1. This option allows the user to pause a segment activation with the intent of using that segment again.
The other options are incorrect for the following reasons:
B . Delete the segment. This option permanently removes the segment from Data Cloud and cannot be undone2. This option does not allow the user to use the segment again.
C . Skip the activation. This option skips the current activation cycle for the segment, but does not affect the future activation cycles3. This option does not pause the segment activation indefinitely.
D . Stop the publish schedule. This option stops the segment from publishing to the chosen targets, but does not deactivate the segment4. This option does not pause the segment activation completely.
Reference:
1: Deactivated Segment article on Salesforce Help
2: Delete a Segment article on Salesforce Help
3: Skip an Activation article on Salesforce Help
4: Stop a Publish Schedule article on Salesforce Help
NEW QUESTION # 170
Which data model subject area defines the revenue or quantity for an opportunity by product family?
- A. Product
- B. Engagement
- C. Party
- D. Sales Order
Answer: D
Explanation:
Explanation
The Sales Order subject area defines the details of an order placed by a customer for one or more products or services. It includes information such as the order date, status, amount, quantity, currency, payment method, and delivery method. The Sales Order subject area also allows you to track the revenue or quantity for an opportunity by product family, which is a grouping of products that share common characteristics or features.
For example, you can use the Sales Order Line Item DMO to associate each product in an order with its product family, and then use the Sales Order Revenue DMO to calculate the total revenue or quantity for each product family in an opportunity. References: Sales Order Subject Area, Sales Order Revenue DMO Reference
NEW QUESTION # 171
Cumulus Financial wants to create a segment of individuals based on transaction history dat a. This data has been mapped in the data model and is accessible via multiple container paths for segmentation.
What happens if the optimal container path for this use case is not selected?
- A. The resulting segment will not be generated.
- B. Data Cloud segmentation will automatically select the optimal container path.
- C. The resulting segment may be smaller or larger than expected.
- D. Alternate container paths will be suggested before the segment is published.
Answer: C
Explanation:
In Salesforce Data Cloud, when segmenting individuals based on transaction history data, there may be multiple paths to the same data through different objects in the data model. If the wrong container path is selected:
The segment may pull in too many or too few individuals because different container paths may define relationships differently.
Some records may be unintentionally excluded or duplicated, affecting segmentation accuracy.
Identity resolution and relationships between objects might not behave as expected.
Why Not A? Data Cloud does not suggest alternate container paths automatically. The user must choose the correct path.
Why Not C? Data Cloud does not automatically select the optimal path; it relies on the user's selection.
Why Not D? The segment will still be generated but may have inaccurate results.
Salesforce Data Cloud Reference:
Salesforce Help Documentation - Data Model and Segmentation Best Practices Trailhead Module: Segmentation in Data Cloud Salesforce Knowledge Base - Using Container Paths for Segmentation
NEW QUESTION # 172
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