Biography
Mock Sales-101 Exam | Sales-101 Test Questions Answers
Pass rate is 98.45% for Sales-101 learning materials, which helps us gain plenty of customers. You can pass the exam and obtain the certification successfully if you choose us. Sales-101 exam braindumps contain both questions and answers, and it’s convenient for you to check the answers after practicing. You can try free demo before buying Sales-101 Exam Materials, so that you can know what the complete version is like. We provide you with free update for 365 days after purchasing, and the update version for Sales-101 exam dumps will be sent to you automatically. You just need to check your email and change your learning ways according to new changes.
| Topic |
Details |
| Topic 1 |
- Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.
|
| Topic 2 |
- Forecasting: This section of the exam measures skills of Account Executives and assesses forecasting accuracy, evaluating risks and opportunities, and understanding the inputs that drive forecasting. It ensures consistency in opportunity management and reliable business predictions.
|
| Topic 3 |
- Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.
|
| Topic 4 |
- Customer Engagement:This section of the exam measures skills of Sales Representatives and focuses on building credibility through thought leadership, using multiple touchpoints to generate interest, and aligning solutions with customer needs. It also highlights the importance of nurturing relationships and driving product adoption for maximum value.
|
>> Mock Sales-101 Exam <<
Sales-101 Test Questions Answers | Sales-101 Valid Dumps Book
As the saying goes, opportunities for those who are prepared. If you have made up your mind to get respect and power, the first step you need to do is to get the Sales-101 certification, because the certification is a reflection of your ability. If you have the Sales-101 Certification, it will be easier for you to get respect and power. Our company happened to be designing the Sales-101 exam question.
Salesforce Certified Sales Foundations Sample Questions (Q98-Q103):
NEW QUESTION # 98
How can the sales rep work with marketing to improve the health of their pipeline?
- A. Focus on behaviors and attributes that define a quality lead.
- B. Expand the number of channels to reach more prospects.
- C. Broaden the scope of the prospect profile.
Answer: A
Explanation:
Focusing on behaviors and attributes that define a quality lead is a way that the sales rep can work with marketing to improve the health of their pipeline. A quality lead is a prospect who has shown interest in the product, has a need or problem that the product can solve, has the authority and budget to make a purchase decision, and is ready to buy within a reasonable time frame. Focusing on quality leads helps to increase conversion rates, reduce salescycles, and optimize resources.References:https://www.salesforce.com/resources
/articles/lead-generation/#lead-generation-strategies
NEW QUESTION # 99
In which way should a sales representative drive trust through professional competency?
- A. Understanding the buyer's experience in the market and years of service
- B. Collecting and processing information on products, competitors, and industries
- C. Asking questions to look for common interests, personal motivators, and hesitation
Answer: B
Explanation:
Professional competency is the ability to demonstrate knowledge and skills that arerelevant and valuable to the customer. By collecting and processing information on products, competitors, and industries, a sales rep can show their expertise, credibility, and confidence in providing solutions that meet the customer's needs and expectations. References:https://trailhead.salesforce.com/en/content/learn/modules/sales-representative- certification-prep/sales-representative-certification-prep-prepare-for-your-exam
NEW QUESTION # 100
After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.
How should the sales rep build credibility with the prospect to better their chances of a successful pitch?
- A. Base the pitch on discovery research into the prospect's customers' challenges.
- B. Base the pitch on what the prospect has explicitly told them in previous conversations.
- C. Base the pitch on the sales rep's company's proven, most successful product lines.
Answer: A
Explanation:
Basing the pitch on discovery research into the prospect's customers' challenges is a way to build credibility with the prospect and increase the chances of a successful pitch. This shows that the sales rep has done their homework, understands the prospect's business and market situation, and can provide solutions that can help them serve their customers better.References:https://www.salesforce.com/resources/articles/sales-pitch/#sales- pitch-tips
NEW QUESTION # 101
A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product.
Which measurementshould the sales rep use?
- A. Customer Satisfaction Survey (CSAT)
- B. Customer Engagement Score (CES)
- C. Net Promoter Score (NPS)
Answer: C
Explanation:
Net Promoter Score (NPS) is a metric that evaluates the loyalty and satisfaction of customers based on how likely they are to recommend a product or service to others. It is calculated by asking customers one question:
"On a scale from 0 to 10, how likely are you to recommend this product/service to a friend or colleague?" Customers who respond with a 9 or 10 are considered promoters, customers who respond with a 7 or 8 are considered passives, and customers who respond with a 6 or lower are considered detractors. The NPS is then calculated by subtracting the percentage of detractors from the percentage of promoters. NPScan help sales reps identify their most enthusiastic and loyal customers, as well as those who are at risk of churn or dissatisfaction. NPS can also help sales reps generate referrals, testimonials, and reviews from their promoters, as well as improve their products and services based on the feedback from their detractors and passives. References:
* What is Net Promoter Score (NPS)? How to Calculate & Interpret - Hotjar
* Net Promoter Score (NPS): The Ultimate Guide - Qualtrics
* What is Net Promoter Score (NPS)| Definition and Examples - ProductPlan
NEW QUESTION # 102
Asales representative just closed a deal and wants to make sure the customer is set up for success.
How can the sales rep ensure the customer has a great experience with the product?
- A. Share other customer success stories.
- B. Provide timely support and training.
- C. Recommend additional productsand services.
Answer: B
Explanation:
Providing timely support and training is one of the best ways to ensure the customer has a great experience with the product. Support and training help the customer to use the product effectively, efficiently, and confidently, as well as to troubleshoot any issues or challenges they may encounter. Support and training also help to build trust, loyalty, and retention with the customer.References:https://www.salesforce.com/resources
/articles/customer-service/#customer-service-tips
NEW QUESTION # 103
......
Are you looking for a reliable product for the Sales-101 exam? If you do, our product will be your best choice. The reference materials of our company are edited by skilled experts and profestionals who are quite famialiar with the latest exam and testing center for yaers, therefore the quality of the practice materials for the Sales-101 exam is guaranteed. Besides the practice material provide the demo, and you can have a try before you buy it,and the questions and answers online of the practice materials for theSales-101 Exam can also be seen. If you just wan to test yourself, you can can conceal it, after you finish it , yon can seen the answers by canceling the conceal. It's quite convenient and effective.
Sales-101 Test Questions Answers: https://www.testbraindump.com/Sales-101-exam-prep.html
