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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 2	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 4	Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 5	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 6	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.

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Salesforce Certified Slack Administrator Sample Questions (Q60-Q65):

NEW QUESTION # 60
You previously built a workflow using Workflow Builder that shares onboarding information with new project team members when they join the project channel.
Recently, the project took a major pivot and the scope, timeline and team are all going through many changes. Much of the information In your onboarding workflow is now out-of-date.
How do you ensure new team members receive the right information?

A. Delete your workflow and create a new workflow with the updated project information.
B. add a new step to your workflow' calling out what has changed since the previous iteration.
C. Unpublish your workflow, modify the workflow steps and republish your workflow.
D. Download the workflow file, edit the JSON file and import the updated workflow file.

Answer: C

NEW QUESTION # 61
Your organization is busy with quarterly account and financial planning. There are many conversations happening in Slack across all departments in various channels.
In which situation is it best for an existing public channel to be converted to a private channel?

A. A project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel.
B. A team member has created a channel for an end of quarter event at their office location. The Information is not necessary for people who are located in other offices.
C. The finance team and select executives have been discussing quarterly planning in a public channel. The conversation had evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.
D. A new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can't read the conversations.

Answer: C

NEW QUESTION # 62
You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Departments are spread across multiple workspaces and collaborate with their customers through Slack Connect.
Your company is growing quickly, and you want to have more control over external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace? (Select the best answer.)

A. Sync all current and future users to the workspace using identity provider (IdP) groups.
B. Make the workspace a default workspace for all current and future users.
C. Use the workspace's admin dashboard to add all users within your organization.
D. Use an org-wide default channel to introduce the new workspace and its purpose. Ask all users who are currently using Slack Connect to join the workspace.

Answer: B

Explanation:
The most efficient method to ensure all users are automatically added is:
"Make the workspace a default workspace for the Enterprise Grid organization. This way, all current and future members will automatically be added without manual intervention." Syncing IdP groups (Option D) could work but requires additional setup complexity and group management.
(Reference: Slack Administration Study Guide - Default Workspace Management in Enterprise Grid)

NEW QUESTION # 63
You've been working amongst a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and the following
responsibilities are beginning to overwhelm your small admin team:
* Managing how channels are administered.
* Creating and managing legal holds.
* Managing users.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)

A. Roles Admin
B. Compliance Admin
C. Users Admin
D. Channels Admin

Answer: A

NEW QUESTION # 64
As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.
Which TWO actions can you take within the External People Management dashboard?
(Choose 2 answers.)

A. View all Slack Connect invitations.
B. Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.
C. Approve or deny Slack Connect requests.
D. View all external people connected to your org and the Slack Connect channels they belong to.
E. Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.

Answer: B,D

Explanation:
Slack's External People Management dashboard allows Org Admins to:
"View all external users, the channels they are connected to, and remove them, especially if they have 'Can post & invite' permissions." Admins cannot view all Connect invitations (C) or directly approve/deny Connect requests (D) from this dashboard - that happens in different settings.
(Reference: Slack Administration Study Guide - Managing External Collaborators)
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NEW QUESTION # 65
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From Online Salesforce-Slack-Administrator Training to Salesforce Certified Slack Administrator, Quickest Way for Passing

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Salesforce Certified Slack Administrator Sample Questions (Q60-Q65):

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