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Salesforce Energy-and-Utilities-Cloud Exam questions are updated recently, and 100% guarantee that you pass the exam successfully!
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Energy-and-Utilities-Cloud Exam Reference - Energy-and-Utilities-Cloud Vce Files
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| Topic |
Details |
| Topic 1 |
- Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
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| Topic 2 |
- Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
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| Topic 3 |
- Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
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| Topic 4 |
- Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q72-Q77):
NEW QUESTION # 72
What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?
- A. The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.
- B. Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.
- C. The solution is ready to be used without any post-installation steps.
- D. The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.
Answer: D
NEW QUESTION # 73
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?
- A. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
- B. Use the Create Payment Plan action in the Contact Center Console.
- C. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
- D. Work with an external debt collection agency to ensure customers pay their outstanding amount.
Answer: B
NEW QUESTION # 74
An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?
- A. Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
- B. Open the object's page layout and add the FlexCard LWC ante the layout.
- C. Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
- D. Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
Answer: C
NEW QUESTION # 75
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?
- A. Energy and Utilities Cloud for Digital Experience User
- B. Energy and Utilities Base Service
- C. Energy and Utilities Base for Digital Experience Partner
- D. Energy and Utilities Base
Answer: C
Explanation:
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal.
This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
References= The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.
NEW QUESTION # 76
An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?
- A. Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.
- B. OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.
- C. The Energy and Utilities Cloud data model is required for OmniStudio.
- D. OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
Answer: D
NEW QUESTION # 77
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