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Salesforce Certified Platform Administrator II Sample Questions (Q57-Q62):
NEW QUESTION # 57
An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.
How should an administrator ensure the proper users will receive the email?
- A. Configure a queue for the project team and have members view the queue's list view.
- B. Use sharing rules to automatically share with the individual users in the project team.
- C. Create public groups for each project team and send the email alert to the project group.
- D. Move the project users to the same role and send the email alert to everyone in the role.
Answer: C
Explanation:
Public groups let you share records with a set of users defined by criteria such as role, profile, or individual users. You can use public groups as recipients for email alerts in workflow rules or process builder.
References: https://trailhead.salesforce.com/en/content/learn/modules
/administration_essentials_for_new_admins_in_lightning_experience
/administration_essentials_for_new_admins_in_lightning_experience_security_sharing
NEW QUESTION # 58
What should an administrator do to keep secure fields protected in email templates'?
- A. Remove the fields from the email.
- B. Use classic encrypted fields.
- C. Implement GDPR.
- D. Set up an approval process for email alerts.
Answer: B
Explanation:
To ensure that secure fields remain protected in email templates, administrators should remove the fields from the email. Email templates can expose sensitive information if they contain fields with secure data. By excluding these fields, administrators can prevent unauthorized access to sensitive information through email communication.
* Removing Secure Fields from Email Templates:
* When creating or updating email templates, administrators should carefully assess the fields included and remove any that contain sensitive information, such as encrypted fields or fields that contain Personal Identifiable Information (PII).
* This approach ensures that secure information is not unintentionally shared via email, aligning with best practices for data security and minimizing exposure risks.
* Implications of Including Secure Data in Emails:
* Secure fields, particularly those that contain sensitive or confidential information, should be restricted from emails to avoid potential data breaches.
* Email communication often lacks the same security controls as the Salesforce platform, making it essential to limit the sharing of sensitive data.
Incorrect options:
* Implement GDPR: While GDPR compliance ensures proper data handling practices, it does not directly prevent secure fields from being included in emails.
* Set up an approval process for email alerts: An approval process can control the sending of email alerts but does not inherently protect secure fields within the email content.
* Use classic encrypted fields: Encrypted fields add a layer of security for data at rest within Salesforce but do not provide specific protections for data included in email templates. Moreover, encrypted fields cannot be referenced in email templates.
In conclusion, the most effective way to ensure that secure fields are not exposed through email templates is to remove these fields from the template altogether, avoiding the inclusion of sensitive data in email communications.
Reference: As per Salesforce's best practices for handling secure data, email templates should avoid referencing secure fields to prevent unauthorized data exposure.
NEW QUESTION # 59
Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.
What automation solution should be used to send the notification?
- A. Workflow Action
- B. Heroku
- C. Process Builder
- D. flow
Answer: D
Explanation:
Flows are tools that automate business processes by collecting data and performing actions in your org or an external system. Flows can be triggered by various events such as record creation, updates, or invocations from other processes or flows. Flows can also send email alerts as part of their actions. To send a notification when a record is deleted and by whom, and to maintain their own discovery information, an administrator can use a flow that runs when a record is deleted, queries the record owner's email address and discovery information from another object or variable, and sends an email alert with those details. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts.htm&type=5
NEW QUESTION # 60
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.
What should the administrator recommend to solve this?
- A. Use a picklist field.
- B. Add a lookup field to Account.
- C. Make a Rollup Summary.
- D. Create a cross-object formula.
Answer: D
Explanation:
A cross-object formula is a formula that references fields from related objects. The administrator can create a cross-object formula field on the Case object that displays the current status from the Account. This field can be used in validation rules and other processes. References: https://help.salesforce.com/s/articleView?id=sf.
tips_on_building_formulas_cross_object_formulas.htm&type=5
NEW QUESTION # 61
Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race.
Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?
- A. Change the field type to a Lookup Relationship.
- B. Select the Allow Reparenting' checkbox on the Master-detail field.
- C. Delete the Roll-up Summary field on the parent.
- D. Uncheck 'Delete this record also' to turn off cascading deletes.
Answer: A
Explanation:
Changing the field type to a Lookup Relationship will allow deleting the Relationship field without deleting the Runners records. A lookup relationship creates a loose association between two objects, where the child records do not depend on the parent records for their existence. A lookup relationship can be deleted without affecting the child records, unlike a master-detail relationship that enforces cascading deletes. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
NEW QUESTION # 62
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