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| Topic |
Details |
| Topic 1 |
- Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.
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| Topic 2 |
- Platform Data and Integrations: This part measures the skills of Integration Specialists in managing data across platforms and integrating different systems. It covers techniques for ensuring seamless data exchange and synchronization.
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| Topic 3 |
- Go-Live Preparation: This part assesses the skills of Project Coordinators in preparing for the go-live phase of IT projects. It emphasizes strategies for ensuring smooth transitions and minimizing disruptions during system launches.
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| Topic 4 |
- Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.
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| Topic 5 |
- Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.
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| Topic 6 |
- Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.
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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q16-Q21):
NEW QUESTION # 16
What does a ServiceNow governance framework typically define?
Choose 3 answers
- A. How decisions are made
- B. How work gets done on the platform
- C. What decisions need to be made
- D. Recurring schedules for governance meetings
- E. Who is involved in decision-making
Answer: A,C,E
Explanation:
A ServiceNow governance framework provides structure and guidance for managing the platform and its applications. It typically defines:
A: How decisions are made: The framework outlines the processes for making decisions related to the platform, such as changes to configurations, new application development, and platform upgrades. This might include approval processes, escalation procedures, and communication protocols.
B: What decisions need to be made: The framework identifies the types of decisions that require governance oversight. This might include decisions about platform strategy, architecture, security, data management, and integration with other systems.
C: Who is involved in decision-making: The framework establishes roles and responsibilities for different stakeholders in the governance process. This might include defining a governance board, steering committees, and individual roles with specific decision-making authority.
Why not the other options?
D: While recurring schedules for governance meetings are important, they are not a defining element of the governance framework itself. The framework focuses on the overall structure and processes for decision- making.
E: How work gets done on the platform is more related to process definitions and workflows within specific applications, not the overarching governance framework.
NEW QUESTION # 17
When should security be set up in the ServiceNow application build process?
- A. After configuring all required integrations
- B. Only when issues are encountered during operations
- C. Before configuring interfaces or business logic
- D. After configuring all the application workspaces
Answer: C
Explanation:
Security should be established before configuring interfaces or business logic in the ServiceNow application build process. This is known as "security by design." Here's why:
Prevent Security Gaps: Building security into the application from the start helps prevent vulnerabilities and security gaps that can be exploited later.
Reduce Rework: Addressing security early avoids costly rework later if security issues are discovered after development is complete.
Enforce Best Practices: Starting with security ensures that security best practices are followed throughout the development process.
Why not the other options?
A: Only when issues are encountered during operations: This is a reactive approach that can lead to significant security risks.
B: After configuring all the application workspaces: Security should be integrated throughout the application, not just in specific workspaces.
C: After configuring all required integrations: Security should be considered before and during integration to ensure secure data exchange.
NEW QUESTION # 18
What is the primary purpose of security threat modeling?
- A. To configure trusted IP address ranges in the system.
- B. To identify potential threats and develop mitigations.
- C. To backup, restore and recover critical customer data.
- D. To manage the encryption key management process.
Answer: B
Explanation:
The primary purpose of security threat modeling is to identify potential threats and develop mitigations. It involves:
Analyzing the System: Understanding the architecture, components, and data flows of the system.
Identifying Threats: Identifying potential security threats and vulnerabilities.
Assessing Risk: Evaluating the likelihood and impact of each threat.
Developing Mitigations: Designing and implementing security controls to reduce or eliminate the identified risks.
Why not the other options?
B: To manage the encryption key management process: This is a specific security activity, not the primary purpose of threat modeling.
C: To backup, restore and recover critical customer data: This is related to data protection and disaster recovery, not threat modeling.
D: To configure trusted IP address ranges in the system: This is a specific security control, not the overarching goal of threat modeling.
NEW QUESTION # 19
How are new classes of Configuration Items (CIs) and relationships created in the ServiceNow CMDB?
- A. Using predefined templates
- B. Extending other classes
- C. Using IntegrationHub ETL
- D. Importing data from external sources
Answer: B
Explanation:
The most common and recommended way to create new CI classes in ServiceNow is byextending existing classes. This leverages the existing data structure and relationships within the CMDB.
Here's why this approach is preferred:
* Inheritance:Extending a class allows the new class to inherit attributes and relationships from the parent class, ensuring consistency and reducing redundancy.
* Data Model Integrity:It helps maintain the integrity of the CMDB data model by building upon the established CSDM framework.
* Customization:Extending classes provides flexibility to add specific attributes and relationships that are unique to the new CI class.
Why not the other options?
* A:While importing data can populate the CMDB, it's not the primary method for creating new CI classes and their relationships.
* B:ServiceNow does not offer predefined templates for creating new CI classes.
* C:IntegrationHub ETL is a powerful tool for data integration, but it's primarily used for data transformation and loading, not for creating new CI classes.
NEW QUESTION # 20
What benefits does effective testing provide?
Choose 3 answers
- A. Conforms to specifications as defined in stories
- B. Enhances overall system performance
- C. Identifies defects early in the development process
- D. Ensures compliance with industry standards
- E. Validates new functionality without introducing regressions
Answer: A,C,E
Explanation:
Effective testing provides several key benefits:
B: Conforms to specifications as defined in stories: Testing ensures that the developed software meets the requirements and acceptance criteria outlined in user stories or other requirement documents.
D: Validates new functionality without introducing regressions: Testing verifies that new features or changes work as expected and do not negatively impact existing functionality (regressions).
E: Identifies defects early in the development process: The earlier defects are found, the cheaper and easier they are to fix. Testing helps identify issues early in the development lifecycle.
Why not the other options?
A: Ensures compliance with industry standards: While testing can help with compliance, it's not the primary goal. Compliance often involves specific audits and assessments.
C: Enhances overall system performance: Performance testing is a specific type of testing that focuses on system performance, but it's not a general benefit of all testing.
NEW QUESTION # 21
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