Biography
2025 Genesys The Best GCP-GCX: Genesys Cloud CX Certified Professional - Consolidated Exam Technical Training
BTW, DOWNLOAD part of FreeCram GCP-GCX dumps from Cloud Storage: https://drive.google.com/open?id=1vULnKmDEeEWcWeJ3qTM2MOxF4a3-Yg-o
The FreeCram is a leading platform that is committed to making the Genesys GCP-GCX exam dumps preparation simple, quick, and successful. To achieve this objective FreeCram is offering real, valid, and updated Genesys Cloud CX Certified Professional - Consolidated Exam (GCP-GCX) practice questions in three different formats. These formats are FreeCram Genesys GCP-GCX PDF Dumps Files, desktop practice test software, and web-based practice test software. All these FreeCram Genesys exam questions formats are easy to use and compatible with all web browsers, operating systems, and devices.
Genesys GCP-GCX Certification Exam covers a wide range of topics, including Genesys Cloud CX architecture, deployment, and management, as well as advanced features such as routing, reporting, and integrations. GCP-GCX exam is designed to test the candidate's ability to design and implement Genesys Cloud CX solutions that meet the needs of their organization or clients. Successful candidates will be able to demonstrate their ability to configure and customize Genesys Cloud CX to meet specific business requirements.
Genesys GCP-GCX Certification is an important credential for professionals looking to demonstrate their expertise in the Genesys Cloud CX platform. Genesys Cloud CX Certified Professional - Consolidated Exam certification covers a wide range of topics related to the platform, including account setup, routing, reporting, and analytics. Genesys Cloud CX Certified Professional - Consolidated Exam certification is an industry recognized credential that can help professionals advance their careers in the customer experience management field.
>> GCP-GCX Technical Training <<
Pass Guaranteed Genesys - GCP-GCX - Authoritative Genesys Cloud CX Certified Professional - Consolidated Exam Technical Training
You can imagine that you just need to pay a little money for our GCP-GCX exam prep, what you acquire is priceless. So it equals that you have made a worthwhile investment. Firstly, you will learn many useful knowledge and skills from our GCP-GCX Exam Guide, which is a valuable asset in your life. After all, no one can steal your knowledge. In addition, you can get the valuable GCP-GCX certificate.
Genesys GCP-GCX Certification Exam covers a wide range of topics that are essential for customer experience management professionals. GCP-GCX exam tests the candidate's understanding of the key features and functionalities of Genesys Cloud CX, such as routing, reporting, workforce management, and analytics. It also tests the candidate's ability to design, implement, and manage Genesys Cloud CX solutions, as well as their knowledge of best practices for customer experience management.
Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q60-Q65):
NEW QUESTION # 60
Which of the following operating systems are supported by Genesys Cloud CX mobile applications? (Choose two.)
- A. iOS
- B. Harmony OS
- C. Windows 10 Mobile
- D. Android
Answer: A
NEW QUESTION # 61
Which setting allows you create a place for each group in your organization to upload, organize, and share documents and files?
- A. People
- B. Queues
- C. Groups
- D. Workspaces
Answer: D
NEW QUESTION # 62
Policies automate repetitive quality management tasks.
Which of the following items could be defined as policies? (Choose three.)
- A. Specify time sets as a matching criteria.
- B. Determine how long to retain recordings and whether to archive or delete them.
- C. Automatically assign an evaluation for all calls over 5 minutes.
- D. Update the Do Not Call list with records that have the appropriate wrap-up code.
- E. Set up a schedule to run a daily report.
Answer: B,C,D
Explanation:
Update the Do Not Call list with records that have the appropriate wrap-up code, automatically assign an evaluation for all calls over 5 minutes, and determine how long to retain recordings and whether to archive or delete them are three items that could be defined as policies in Genesys Cloud CX Quality Management. Policies are rules that automate repetitive quality management tasks based on various criteria and conditions. Policies can help contact center managers and supervisors streamline their quality management processes and ensure compliance with best practices and regulations. Reference: https://help.mypurecloud.com/articles/about-policies/ https://help.mypurecloud.com/articles/create-a-policy/
NEW QUESTION # 63
Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)
- A. Language
- B. Skills
- C. Roles
- D. Queue
Answer: A,B
NEW QUESTION # 64
Which of the following statements about WebRTC phones is incorrect?
- A. A WebRTC phone has no additional hardware or software requirements, apart from a supported browser.
- B. It is assigned to a specific user and only that user has permission to use the phone.
- C. A WebRTC phone can be used even when disconnected from the Cloud.
- D. Genesys Cloud CX WebRTC phone runs in the browser.
Answer: C
Explanation:
Reference:
The statement that a WebRTC phone can be used even when disconnected from the cloud is incorrect. A WebRTC phone is a browser-based phone that runs in a supported web browser and connects to Genesys Cloud CX cloud services via WebRTC protocol. A WebRTC phone does not require any additional hardware or software apart from a supported browser and a headset or microphone/speaker device. However, a WebRTC phone cannot be used when disconnected from the cloud because it relies on an internet connection to communicate with Genesys Cloud CX. Reference: https://help.mypurecloud.com/articles/about-webrtc-phones/ https://help.mypurecloud.com/articles/webrtc-phone-limitations/
NEW QUESTION # 65
......
Pass Leader GCP-GCX Dumps: https://www.freecram.com/Genesys-certification/GCP-GCX-exam-dumps.html
What's more, part of that FreeCram GCP-GCX dumps now are free: https://drive.google.com/open?id=1vULnKmDEeEWcWeJ3qTM2MOxF4a3-Yg-o
