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Salesforce Certified B2B Solution Architect Certification Exam is a professional certification designed for individuals who wish to demonstrate their expertise in designing and implementing solutions for complex business-to-business (B2B) scenarios using the Salesforce platform. Salesforce Certified B2B Solution Architect Exam certification is intended for professionals who have extensive experience in Salesforce implementations and are skilled in designing and implementing solutions that meet the specific needs of B2B organizations.

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Salesforce Certified B2B Solution Architect certification is a valuable credential for professionals who work with Salesforce technologies in a B2B context. It demonstrates a high level of expertise and can help professionals advance their careers and increase their earning potential.

Salesforce Certified B2B Solution Architect Exam Sample Questions (Q56-Q61):

NEW QUESTION # 56
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers

A. Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.
B. The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.
C. The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.
D. The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.

Answer: A,C

NEW QUESTION # 57
Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users. The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

A. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.
B. Assess the level of data quality and test new features with a subset of users in production before enabling all users.
C. Assess the level of data quality and test new features with a pilot before enabling for all users.
D. Assess the level of technical debt and test new featuresin a sandbox before enabling in production.

Answer: D

Explanation:
To avoid issues related to system performance and ensure the scalability of Salesforce solutions, it's crucial to manage technical debt and thoroughly test new features in a controlled environment. A sandbox provides a safe space for testing, allowing UC to simulate the impact of changes without affecting the production environment. This practice helps in identifying potential issues and resolving them before they can impact end-users.
Salesforce's documentation on best practices for managing technical debt and the use of sandboxes for testing provides guidance on these processes, emphasizing the importance of a proactive approach to system maintenance and feature testing.
https://admin.salesforce.com/blog/2021/tech-debt-what-it-is-and-why-you-should-care

NEW QUESTION # 58
Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.
Which two recommendations should a Solution Architect make toward creating a CoC?
Choose 2 answers

A. Knowledge of the solution will stay within the organization.
B. Documentation around the solution will not be a concern.
C. All development decisions will be made by internal resources.
D. It will be much more cost effective to create a CoE.

Answer: A,C

Explanation:
A Salesforce Center of Excellence (COE) is a centralized division within your company that oversees and manages all aspects of the Salesforce instance, including projects, maintenance, and support12. A COE acts as a central governing body for the entire organization and funnels all decision making and product ownership through a single group2. By creating a COE, you can ensure that all development decisions will be made by internal resources who have direct relationships with stakeholders throughout the company12.
Another benefit of creating a COE is that knowledge of the solution will stay within the organization3. A COE provides leadership, best practices, research, support and training for Salesforce3. By having an internal team that is responsible for implementing and maintaining the solution, you can avoid relying on external vendors or consultants who may not have your best interests at heart or who may leave after the project is done4.

NEW QUESTION # 59
Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recentacquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* SalesCloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architectrecommend in order to set up an environment in which users can test the functionalities from end to end?

A. Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.
B. Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.
C. Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.
D. Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.

Answer: D

Explanation:
To provide an end-to-end training environment for users to test functionalities, a new Marketing Cloud Account Engagement business unit should be created. Recreating the configuration in this unit and linking it to a full copy Sales Cloud sandbox allows for a comprehensive and isolated environment that mirrors production. This enables users to explore and learn new features without impacting live data or processes.
Salesforce recommends the use of sandboxes for training and testing purposes to ensure that users are adequately prepared for using new functionalities.

NEW QUESTION # 60
Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team hasmade the request to understand what the customer experience will look like out of this workshop.
What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?

A. Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.
B. Facilitate a workshop with the executiveleadership team, applying the journey mapping process to create a vision and align customer journey to business objectives.
C. Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.
D. Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives.

Answer: B

Explanation:
journey mapping is a process that helps understand and improve the customer experience across different touchpoints and channels. Journey mapping can help formulatethe high-level business vision and desired business outcomes by:
* Identifying the customer segments, personas, needs, goals, and pain points
* Mapping out the current state of the customer journey across different stages and channels
* Analyzing the gaps,opportunities, and risks in the current state
* Envisioning the future state of the customer journey that meets or exceeds customer expectations
* Aligning the future state with the business objectives, value proposition, and success metrics
* Prioritizing and planning the initiatives and solutions that will enable the future state
https://trailhead.salesforce.com/credentials/architectoverview

NEW QUESTION # 61
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Pass the First Time For The Salesforce B2B-Solution-Architect Exam

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