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NEW QUESTION # 31
Why is time boxing important for coaching Design Thinking workshops? Note: There are 2 correct answers to this question.
Answer: B,C
Explanation:
Time boxing is a critical technique in Design Thinking workshops, as it helps maintain focus, manage time effectively, and foster creativity. Here's why the correct answers are B and D:
* Why this is incorrect:While time boxing may help the coach manage the workshop effectively, its primary purpose is not to establish authority. The role of the coach is to facilitate collaboration and guide the team, not to assert dominance.
NEW QUESTION # 32
A software company likes to use the User Story Mapping method in conjunction with Design Thinking. For which purpose would yourecommend using User Story Mapping?
Please choose the correct answer. Note: There are 1 correct answers to this question.
Answer: B
NEW QUESTION # 33
What are the phases within the Human Centered Approach to Innovation? Note: There are 2 correct Answers to this question.
Answer: C,D
NEW QUESTION # 34
As a Design Thinking coach, what rules of engagement do you have to communicate to participants to ensure that workshops are successful. Note: There are 2 correct answers to this question.
Answer: B,D
Explanation:
In SAP Design Thinking methodology, the success of workshops heavily relies on creating an inclusive and participatory environment where every participant feels valued and heard. The rules of engagement are designed to foster collaboration, creativity, and innovation. Here's why the correct answers are C and D:
* Everyone must participate actively (C):Active participation is a cornerstone of SAP Design Thinking workshops. It ensures that all participants contribute their unique perspectives, ideas, and expertise.
This rule helps prevent passive observation and encourages ownership of the process. According to SAP's Design Thinking guidelines, active participation leads to richer discussions, more diverse ideas, and better problem-solving outcomes.
* Everyone has a voice (D):Inclusive communication is another critical principle in SAP Design Thinking. Ensuring that everyone has a voice means that no single individual or group dominates the conversation. This rule promotes psychological safety, enabling participants to share unconventional or risky ideas without fear of judgment. SAP emphasizes the importance of inclusivity to leverage the full potential of multidisciplinary teams.
Incorrect Options:
* A. Judge ideas early:Judging ideas early contradicts the core principles of Design Thinking. SAP advocates for deferring judgment during brainstorming sessions to encourage creativity and exploration.
Early judgment can stifle innovation and discourage participants from sharing novel ideas.
* B. Keep divergent perspectives within the design teams to a minimum:Divergent perspectives are essential in Design Thinking. SAP encourages diversity in thought and experience to uncover unique insights and solutions. Limiting divergent perspectives would hinder the creative process and lead to less innovative outcomes.
NEW QUESTION # 35
What data points are required to derive "How might we" questions? Note: There are 2 correct answers to this question.
Answer: B,D
Explanation:
"How might we" (HMW) questions are a key tool in Design Thinking for framing challenges in a way that inspires creative solutions. These questions are derived from a deep understanding of users, their needs, and the insights gained during the Empathy and Synthesis phases.
* Option A: User types, need, and insightThis is correct. HMW questions are formulated based on specific user types, their identified needs, and the insights uncovered during research. This ensures that the questions are grounded in real user contexts.
* Option B: Persona, pain point and reason whyThis is incorrect. While personas and pain points are important, the formulation of HMW questions specifically requires focusing on needs and insights rather than just pain points or reasons.
* Option C: User, need, and insight.This is correct. This option aligns perfectly with the framework for creating HMW questions. It emphasizes the importance of understanding the user, their needs, and the insights derived from research.
* Option D: Need, motivation, and design challengeThis is incorrect. While motivation and design challenges are relevant, HMW questions are specifically crafted around users, their needs, and insights to ensure they inspire actionable and innovative solutions.
NEW QUESTION # 36
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