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About Course
SITSS00078 – Customer Service
| Duration | 2 days |
|---|
Description
A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.
Pathways Information
Achievement of these units provides credit towards qualifications in the SIT Tourism, Travel and Hospitality Training Package.
Licensing/Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.
Skill Set Requirements
| Unit code | Unit title |
|---|---|
| SITXCCS014 | Provide service to customers |
| SITXCOM007 | Show social and cultural sensitivity |
Accreditations
